Position Summary
Chandelier Premier Steaks & Seafood is seeking an experienced and hospitality-driven Front of House Manager to help lead our dining room and deliver an exceptional fine dining experience. This is an outstanding opportunity for a passionate restaurant professional who thrives in a luxury hospitality environment and possesses extensive wine knowledge, strong leadership skills, and a commitment to impeccable service.
The Front of House Manager will oversee daily dining room operations, coach and develop service staff, maintain Chandelier's elevated service standards, and work closely with the General Manager, Assistant General Manager/Sommelier, and Executive Chef to create memorable guest experiences.
Responsibilities
Dining Room Leadership
· Lead and supervise all front-of-house operations during service.
· Coach, mentor, and develop servers, bartenders, hosts, food runners, and server assistants.
· Ensure flawless execution of Chandelier's fine dining service standards.
· Maintain exceptional guest satisfaction by anticipating needs and resolving concerns with professionalism and urgency.
· Conduct daily pre-shift meetings, menu education, and service coaching.
· Foster a culture of teamwork, accountability, professionalism, and hospitality.
Wine & Beverage Knowledge
· Possess strong knowledge of wines, Champagne, spirits, and cocktails.
· Assist Guests with wine selections and food pairings.
· Support wine service, including proper presentation, opening, decanting, and service techniques.
· Work closely with the Assistant General Manager/Sommelier to promote the wine program and educate the service team.
· Assist with beverage inventory and quality control as needed.
Operational Excellence
· Ensure proper staffing, floor coverage, and smooth daily operations.
· Monitor service timing, dining room appearance, and overall guest experience.
· Maintain compliance with food safety, alcohol service, and company standards.
· Assist with interviewing, onboarding, and training new team members.
· Partner with the culinary team to ensure seamless communication between the kitchen and dining room.
Qualifications
· Minimum 3 years of management experience in a fine dining steakhouse, upscale seafood restaurant, luxury hotel, or comparable high-end dining environment.
· Extensive wine knowledge is required; WSET Level 1 or 2, CMS Introductory Sommelier, or equivalent wine education is preferred but not required.
· Strong understanding of premium wines, spirits, cocktails, and food pairing.
· Proven leadership experience managing front-of-house teams in a high-volume, fine dining setting.
· Outstanding communication, organization, and problem-solving skills.
· Professional appearance and polished tableside presence.
· Ability to remain calm, decisive, and guest-focused in a fast-paced environment.
Preferred Qualifications
· Experience with luxury hospitality or nationally recognized steakhouse concepts.
· Knowledge of SpotOn POS and OpenTable.
· Passion for coaching, mentoring, and developing future hospitality professionals.
To Apply: Please submit your resume and a brief cover letter below highlighting your leadership experience, wine knowledge, and fine dining background. Join us in building something truly exceptional at Chandelier Premier Steaks & Seafood.